Updates to the review posted by author:
Original review:
To be fair - since posting this complaint, Get RV has been in contact with me, and is offering me a full refund on my rental price. This is great news, but being a realist, I am hesitant to believe it until I actually have a check in my hand... Once the refund has actually been processed and I have a refund check cashed, I will update this posting... To date I have actually not had any further communication with the actual RV Owner which was Family Adventures RV Rentals - and the one that is actually responsible for all the trouble.
Mar 18, 9:00 PM
Page 1 of 3
GetRV".com is a complete rip off - - beware!! They are a 3rd party company that puts you in contact with a local RV rental company/. We rented an RV out of Las Vegas, and they connected us with a company out of Salt Lake City, UT (Family Adventures RV Rental - see additional posting)?. We selected a specific RV which suited our needs, paid for the reservation and then waited.. The owner of the RV delivered the RV, but had not checked the basic systems - - while we were walking the RV in our driveway, we discovered that there were no televisions, the water tank had a major leak - so no water for the entire trip, the levelling jacks did not work, the step did not work, and the RV was rented to us in a state of complete filth (had not been cleaned in months).. Not wanting to cancel our vacation, we accepted the RV, but have been trying to deal with GETRV..COM for months to get at least a partial refund for the trouble - they are impossible to deal with, very rude, most times they do not even answer the phone, they do not call back when they say they will call back.. All in all - this was a terrible experience,. BEWARE!!! 1288774  Comments (22) |
| 1. Written by rustysilverwings on April 5, 2012 from burlington, vermont, US Call Sgt McDonald, Dallas Police Financial Crimes, 214 671-3502 |
| 2. Written by Bruce on March 22, 2012 from overland park, kansas, US I rented an RV through GetRV and obtained the RV through Summit RV Rentals outside of Atlanta. Jerry at Summit was awesome and took his time with us showing us every end of the RV. GetRV switched the rental at the last minute to say the least with Summit RV rentals RV, in the end GETRV owes us money for the difference. Its been 2 months now!!!! Check Summit out... www.summitrvrentals.com |
| 3. Written by Happy Camper on March 20, 2012 from miami, florida, US I rented an RV thru GetRV in Miami from On The Road Again RV Rentals and they were great! They were super accomodating and included alot more for the price than GetRV described to us. We already reserved with them again for our June vacation. Check them out www.otrarv.com, you won't be dissapointed! |
| 4. Written by Debbie on March 8, 2012 from lake havasu city, arizona, US I rented with Get Rv for 3 years with no problem. My last rental in Dec 2011 has not been paid. Jennifer made promise after promise but never delivers. I have a few bookings coming up. I plan to contact the customers to alert them I will not be able to rent through Get RV. Hopefully they can get a refund and rent from me directly. |
| 5. Written by Doreen on March 6, 2012 from south bend, indiana, US I work with a RV Dealership. We also have not been paid for 9 mos. I feel sorry for anyone who uses GETRV. We will no longer accept clients from this very poorly run company. All promises and no money continually. They Lie Lie Lie. |
| 6. Written by Dave on February 16, 2012 from melbourne, florida, US Have not been paid since October 2011. Recieved partial payment ($200) and the check bounced. They keep saying they are going to pay but have not heard from them in 4 weeks. |
| 7. Written by Matthew Neet on February 13, 2012 from goose creek, south carolina, US I echo every one of these comments... I have been told countless times that check was in the mail and each time nothing received ... It has now been almost 6 months since the refund should have been completed and i still have not received anything. Has anyone received anything in return in the form of payment within the last 6 months? |
| 8. Written by on January 4, 2012 from kosciusko, mississippi, US they owe me to |
| 9. Written by Bob on December 19, 2011 from issaquah, washington, US Do not rent an RV from Cruise America either. I rented one from Spokane, Washington and it was filthy. The refrigerator had live maggots in it. I tried to refuse it but the company swore they would make it right. Instead of ruining my vacation we cleaned it ourselves and took off. Big mistake. The manager lied about the rebate we negotiated and several other items. Worst company I have ever dealt with. |
| 10. Written by pbrv on December 5, 2011 from west palm beach, florida, US @Matthew - I would be interested in more info, in regards to class action. I am an RV provider that has used get RV in the past. My last two renters, I have also not been paid. They total over 1200.00 which isn't earth shattering, but the RV Rentals are my sole form of employment and this really Stinks that they are doing this to people, especially this time of year. Hope my daughter isn't too disappointed! |
 |
| Comments on Do not rent from GETRV.COM | |
• Keep the topic of messages relevant to the subject. • Personal attacks will be deleted. • No Links or Scripts. |
